SIP Trunking SlideShow

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SIP Trunking / Digital Cross Connect vs Hosted PBX

 

SIP Trunking is used when the customer's phone system is capable of taking direct SIP connections.

  • Advantage: Savings over legacy phone service, ability to provision remote market phone numbers.

 

Digital Cross Connect is a simple way to say "Plug in a SIP to analog or PRI/T1 gateway device and connect to the customer phone system as though it was legacy phone service.

  • Advantage: Savings over legacy phone service, ability to provision remote market phone numbers.

 

Hosted PBX is where IP phones at the customer's location(s) are connected to a PBX residing in our data center.

  • Advantage: Ability to have phones at multiple offices and remote/home offices as extensions on one phone system. Savings over legacy phone service, high end features without high up front cost.

The Proposition is Simple

 

SIP Trunking allows customers to obtain cost savings, increased calling capacity, and feature benefits.

  • The proposition is simple:

    • We replace the customers incoming, outgoing and toll free lines with SIP (session initiated protocal) services
    • You keep your existing equipment
    • The service works with virtually every telephone system
    • The customer can realize enhanced capabilities without the expense of a new phone system
    • Existing telephone and toll-free numbers can be retained
    • Single consolidated monthly billing statement for customers with multiple sites

Is VoIP Being Widely Adopted?

 

  • According to the latest study by AMI Partners Inc., North American small to-medium businesses’ hosted VoIP market spending will cross $1.56 billion by 2010.
     
  • In-Statpredicts that two-thirds of US businesses will have some form of VoIP service by 2011.
     
  • Market projected to exceed $8B by 2013 and growing at a CAGR of over 27% (According to Frost and Sullivan)
     
  • In the first half of 2009, VOIP services brought in nearly $21 billion in revenue, with both residential and business services looking healthy and poised for even more growth for the second half of the year, according to a report by market research firm Infonetics Research. But the current sweet spot, at least in North America, is small businesses with fewer than100 employees. In the first half of the year (2009), roughly two thirds of all VoIP services sold went to small businesses.

Save with SIP Trunking

 

  • Cost Savings

    • Savings on trunks, toll free numbers and long distance range from 15% to 50%+ every month
       
    • Cost effective Remote Market number capabilities to replace toll free numbers with local numbers. Eliminate toll free number charges and toll charges.
       

Save with SIP Trunking

 

  • Cost Savings

    • Flex-Billing, a customizable network solution for operations with seasonal business conditions, temporary staffing or other dynamic business operations

      • Only pay for what is needed, not idle trunks or lines
         
    • We offer traditional bundled trunks/lines or we can separate cost for call paths, phone numbers and usage, allowing us to customize plans for your customers. Why pay for services you do not use just because they are part of a bundle?

Benefits with SIP Trunking

 

  • In contrast to traditional Trunks, POTs lines, or T1/PRI services, SIP Trunk/Lines:

    • Can be re-routed to any telephone number or cell phone in the event of an emergency, snow-day, etc.
    • Include a suite of automated features that allows you to order services, configure, change and manage your telecommunications environment
    • High availability with disaster recovery options, transfer calls to any telephone number or cell in the event of an emergency, snow-day, etc.
    • Cost effective Remote Market number capabilities to serve your customers better while reducing expenses

The Process is Simple

 

  • There is no obligation
  • We require a copy of your current bill(s) that includes your lines, long distance and internet charges.
  • We will analyze your bills and request a follow-up call to validate our findings
  • We will prepare a proposal and set an appointment with you to review and answer questions.
  • If after the review, you elect to move forward we would enter the order. You are emailed the terms and conditions, letter of authorization to move your phone numbers and a form requesting your billing information.

The Process is Simple

 

  • We electronically begin the process to port your numbers and establish dates and times that are approved by you
  • The interface device is preprogrammed and shipped to your site or to the installation company
  • The customer site and lines are activated in our system and tested
  • We send a technician to your premise to install the interface device and connect it to your existing telephone system. (This takes approximately one-hour)
  • The numbers are ported to our system and network (This takes 15 to 20 minutes and is generally done after business hours)

 

Why Have Confidence in ALTAVOX?

 

  • Unrivaled Expertise

    • Our team has decades of experience serving the telecommunications needs of business customers and building and managing enterprises of significant scale in the telecommunications industry.
       
  • Unparalleled VoIP Experience

    • Founded in 2001, Altavox is one of the oldest VoIP/Digital phone service companies in the US and Canada. We are the network powering more than 400 VoIP and Internet Service companies, cable TV companies and wireless broadband providers with our private branded offerings.

Why Have Confidence in Altavox?

 

  • Innovative Technology

    • With over ten years perfecting our platform, our groundbreaking service operating platform is highly automated and one of the most sophisticated available in North America.
       
    • We interface with over 30 carriers, have an inventory of telephone numbers in over ten thousand rate centers in the US and Canada and can provide telephone numbers in over 60 countries.

       

  • Support and Security

    • 24 X 7 Network Operations Center in Columbus, Ohio

Why Have Confidence in ALTAVOX?

 

  • Reliability

    • We operate five data centers, each with a cluster of class 4 trunking switches and class 5 feature switches our for hosted PBX offerings, voice mail, etc.
       
    • We interconnect with over 30 carriers and CLECs, each connected to two or more of our trunking servers, thus providing a fully meshed network between our clusters and all carriers.
       
    • We provide our SIP trunking and Hosted PBX customers with connectivity to two of our peering points at no additional charge. i.e., if you have 50 channels you have 50 to each of two peering points.  Not primary and failover, but both live and operational at all times, for both inbound and outbound calls.  

SIP to SIP Enabled IP PBXs

 

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  • SIP capable PBX (such as Avaya IP Office, Asterick, Nortel etc.) connects directly to our service
  • Customer utilizes internet connectivity with bandwidth to support required simultaneous calls (90 kbps per call)
  • QOS ready gateway / router installed at the customer premises
  • QOS ready gateway / router allocates VoIP bandwidth leaving the customer premise
  • Call is routed over public Internet to the Session Boarder Controllers that set up the best route for the call
  • Call is then routed to the PSTN (public telephone network)

Digital Cross Connect Trunking

 

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  • A VoIP gateway converts analog or PRI ports on customer PBX to SIP protocol
  • Customer utilizes internet connectivity with bandwidth to support required simultaneous calls (90 Kbbps per call)
  • QOS ready gateway / router installed at the customer premise
  • QOS ready gateway / router allocates VoIP bandwidth leaving the customer premise
  • Call is routed over public Internet to the Session Boarder Controllers that set up the best route for the call
  • Call is then routed to the PSTN (public telephone network)

Local Number Portability (LNP) Service

 

  • Allows local numbers to be moved from an existing provider to our network
  • Requires that a Letter of Agency (LOA) document be signed by the customer and on file Adaption Technologies
  • Only select numbers that are published or are in the hands of the calling public need to be ported
  • The customer must identify which numbers are to be used for the Main Number, Auto Attendant, DID's, etc.
  • Non-recurring charges apply based on amount of numbers ported
  • There are no recurring charges

Direct Inward Dial Numbers (DIDs)

 

Direct Inward Dial Numbers (DIDs)

  • Port individual numbers from your existing provider to Altavox or order new numbers. (Launch of Process requires that a Letter of Agency (LOA) document be signed by the customer and on file with Adaption Technologies.)
     
  • Order additional un-used telephone numbers to keep in inventory to use for expansion or growth.
     
  • These numbers come with unlimited inbound calling.
     
  • Monthly recurring charge of $1.00 and non-recurring charge of $1.95.

 

Foreign / Remote Market DID's

  • Eliminate toll free charges by subscribing to local numbers in markets you serve. The caller dials a local number that is terminated on SIP Advantage SM Trunk / lines.
  • These numbers come with unlimited inbound calling.
  • Monthly recurring charge of $1.00 and non-recurring charge of $1.95.
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